Turning things around - Byron’s story

When Byron joined the Restart Scheme, he was feeling uncertain about the future and unsure what support was available. Following a difficult experience in the hospitality industry, his[CR2.1] confidence, mental wellbeing, and financial situation had all been affected, leaving them at a low point.

The Restart Scheme recognises that wellbeing is a key foundation for successful employment. Through tailored support, referrals to specialist services, and regular one-to-one guidance, participants are helped to improve their confidence, manage personal challenges, and build the resilience needed to move forward positively.

Recognising Byron needed more than job-search support, Employment Adviser Andrea focused on rebuilding confidence, wellbeing, and stability. Through specialist referrals, practical guidance, and ongoing encouragement, Byron was given the support needed to regain confidence and move closer to employment.

As Byron's confidence grew, he worked with the Skills team to strengthen his CV and develop his employability skills. He progressed to attending appointments independently and benefited from support through Skills Learning Hubs, job-search sessions, and one-to-one guidance.

To help Byron prepare for employment, Andrea arranged mock interviews and tailored preparation sessions to build confidence and interview skills. Andrea also connected Byron with the Recruitment team, who provided access to live vacancies and additional support. Soon after, Byron secured a flexible role at a local restaurant, working across both front-of-house and kitchen operations.

This opportunity has enabled Byron to develop new skills and become part of a growing local business. To support a smooth start, the Restart Scheme provided help with travel costs and a work uniform, removing potential financial barriers to employment.

The Restart Scheme continues to provide tailored support for up to six months after participants start work, helping them settle into their new role and overcome any challenges. This ongoing support helps promote sustained employment and long-term success.

Reflecting on his journey, Byron said: “The Restart Scheme have done more for me in just a few months than others have done in years. You have turned my life around again, thank you!"

Byron's journey shows how personalised support and determination can transform lives. In just a few months, he progressed from feeling uncertain to securing employment, proving the value of the right support at the right time.